Monthly archive for November 2010

Gilbane Boston: Content as Strategic Social Object

Gilbane Conference Boston

Although the Gilbane group has a different three Cs that I’m normally talking about (Content, Collaboration, and Customers rather than Content, Community, and Commerce) I’m looking forward to this year’s Gilbane Boston.

I’ll be part of a panel in the “Colleagues and Collaboration” track, about Social Publishing:

C5. Social Publishing: Strategic Content as Social Objects in the Extended Enterprise
Thursday, December 2, 9:40 – 10:40

Content has always been a focal point of interactions amongst employees, business partners, suppliers, and other members of the extended enterprise. However, the emergence of enterprise social software has placed a renewed importance on strategic content that serves as collaboration objects in digital interactions. This panel will discuss what types of content are strategic social objects in the extended enterprise, why they are important to business performance, and how they should be managed.

Moderator: Geoff Bock, Senior Analyst, Collaboration & Enterprise Social Software, Outsell’s Gilbane Group

Jerry Silver, Senior Product Marketing Manager, EMC Documentum xCP
John Eckman, Senior Director, Optaros
Doug Gaff, Director of Technology, NPR Public Interactive

Should make for an interesting conversation – now that content is increasingly distributed (and re-distributed), how does the ‘extended enterprise’ start to blur into the ‘web at large’? Do ‘enterprises’ interact over content differently than regular people do?

Can one make the case that LOLCats are ‘strategic content’ and can serve as ‘collaboration objects’? Or, are the only collaboration objects of use to the enterprise the plain old boring ones like material safety data sheets, TPS reports, and org charts?

No more Chat Catcher

Photo by Chris Sternal-Johnson, http://www.flickr.com/photos/ceejayoz/371137761/

This is all a bit anti-climactic given that if you were an actual Chat Catcher user, you’ve known that the system was going away since at least October 20th, but the final day has come and gone.

Shannon Whitley, the creator of the Chat Catcher service, wrote in an email to all the users:

While it was fun to create multiple Twitter applications in 2008, Twitter’s extreme growth has made it tough for a single developer to manage this type of software project. Hosting, storage, and ongoing support costs are just too high to justify the continuation of a free service.


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