Living in the age of the Groundswell

Josh Bernoff‘s day 2 keynote from Forrester Consumer Forum. Key point: Objectives, not technology, need to lead your effort Don’t build a community just because your competitors do. Don’t just try to “generate buzz” – what is the goal you hope that buzz will accomplish? Figuring out what you’re trying to achieve will let you […]

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Forrester Consumer Forum 2007 Day 1

What people learned from day 1 of Forrester: Don’t get caught up in the next shiny object: forcus on creating experiences for people People ask how much control to give customers – but customers have already taken control and we’ll never get it back Twitter (with friends) Flickr Carrie Johnson and Christine Overby just finished […]

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Talk of the Nation on Social Networking

The always interesting Andy Carvin joined Talk of the Nation this week to talk about Social Networking. You can get the audio (36:55) or leave comments at Blog of the Nation: The Sociology of Online Social Networks. Unfortunately I missed the original broadcast, but I listed to the audio of it. It’s great to hear […]

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Internet TV – Joost and Miro

Steve Borsch at Connect the Dots has a post today titled “Two approaches to internet TV: Joost and Miro.” I’ve left a brief comment there, but wanted to expand on it here. This isn’t just a question of two different approaches to delivering Internet TV – it’s a fundamental difference of passive consumption versus active […]

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