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Author: John

One Sitemap Protocol to Bind Them All

Posted on November 16, 2006 by John

(Via Techrcunch) Google, MSN Microsoft Live Search, and Yahoo have all agreed to use the same sitemap protocol: In an encouraging act of collaboration, Google, ...

Old Media, meet New Media: Dan Rather to Keynote SXSW Interactive

Posted on November 14, 2006 by John

SXSWorld, “the official magazine of the south by southwest conferences & festivals,” which is not apparently available online anywhere, but get...

Your Employees Are Consumers Too: Enterprise IT and Consumer Applications

Posted on November 13, 2006 by John

Ben Worthen at CIO magazine has been blogging about “consumer applications” in enterprise settings since at least last spring (see “I’m ...

Quality online is a lot like quality offline

Posted on November 12, 2006 by John

The Fall 2006 issue of the MIT Sloan Management Review includes an article titled “How Do Customers Judge Quality in an E-tailer?” (online full-text...

How do I gouge thee? Let me count the ways . . .

Posted on November 11, 2006 by John

(Yes, I’m still catching up on my reading – I find I can get through about 15 magazines in a 2hr flight just skimming and pulling out what looks wor...

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